Dementia Care & Understanding: A Family Pathway – Phase 2
Phase 2 moves families from recognising concerns into responsible action, focusing on the foundations of safe dementia care. This phase addresses what safe, appropriate care looks like in practice, long before crisis or diagnosis occurs.
The content centres on carer roles, scope of care, and duty of care, helping families understand who can safely do what, where boundaries sit, and why unrealistic expectations place both the person and carers at risk. Families are supported to recognise when care becomes unsafe, inconsistent, or unintentionally neglectful — even when intentions are good.
A core component of Phase 2 is safeguarding. Families learn how to identify risk, neglect, and abuse; understand their rights and responsibilities; and know exactly how and where to report concerns. The phase provides clear guidance on legal and professional frameworks including the Care Act, Mental Capacity Act, CQC standards, and safeguarding duties.
Phase 2 also addresses practical care systems, including documentation, observation, record-keeping, financial safeguards, and transparent working arrangements with paid carers. The emphasis is on building safe, accountable care structures that protect dignity, autonomy, and wellbeing while reducing risk.
This phase sets the standards for safe, lawful, and ethical dementia care, forming a critical foundation for all later phases of the Family Pathway.
What this course provides
- Clear understanding of what safe dementia care looks like in practice
- Education on carer roles, scope of care, and professional boundaries
- In-depth explanation of duty of care and safeguarding responsibilities
- Guidance on recognising, preventing, and reporting abuse or neglect
- Practical frameworks for documentation, observation, and record-keeping
- Understanding of financial safeguards and accountability in care arrangements
What this course is not
This programme is not therapy, counselling, or coaching.
It does not provide medical, legal, or financial advice. Where legal or regulatory frameworks are discussed, they are presented for educational understanding only, and families are encouraged to seek appropriate professional advice where required.
Completion of Phase 2 alone does not confer certification. A Launex Certificate of Completion is issued only upon successful completion of all required pathway assessments across the full Family Pathway.
Who this course is for
- Families arranging or already providing dementia care
- Those working with paid carers or care agencies
- Families wanting to understand safety, duty of care, and safeguarding early
- Anyone seeking to reduce risk while protecting dignity and autonomy
