The Launex™ Dementia Support Group Independent Carer Membership is a safe, structured, online space that brings private carers, self-employed carers, sole traders, and private dementia care providers together who are dealing with dementia and dementia care in their personal or professional lives.

It is designed to give private carers a place to have a voice, express their needs, concerns, and triumphs, and share the challenges and solutions that have worked for them. Members offer ongoing support to one another through collective problem-solving and shared learning from real-life experiences — without teaching, diagnosing, or instructing.

Every member joins a fortnightly online Zoom meeting with others who share the same level of responsibility. These meetings focus on real-life challenges, triumphs, and practical decision-making pressures that independent carers face each day in their care journey.

This membership is conversation-based, peer-driven, and non-clinical. It is not a replacement for medical advice or training. It is a support structure where people can think clearly under pressure, learn from each other, and explore better ways to respond to dementia-related situations within their own scope of practice.

It is an open, discussion-based forum where private and sole-trader carers can share the realities of lone working, talk through challenges, exchange strategies that work, and learn from each other’s experiences. The aim is to provide ongoing emotional and practical support, collective problem-solving, and sustainable, person-centred approaches to dementia care — all within GDPR compliance and professional confidentiality.

How the Dementia Support Group Membership Works

Each dementia support group is formed based on the type of dementia responsibility a member carries:

1. Family & Individuals
2. Independent Carers & Sole Traders
3. Professional Carers
4. Team & Senior Leaders

Each group has its own Zoom meeting because each group experiences dementia differently, works at a different pace, and makes decisions at a different level.

Zoom support meetings every 2 weeks

All dementia support groups follow the same simple structure:

• What challenges did you face?
• How did you handle it?
• How did others handle something similar?
• What worked and what didn’t?
• Where did you feel stuck?
• Where do you need support and from who?
• What do you actually need to improve care?

The group members chooses the topics naturally based on their recent experiences.
Launex only steps in to:

• guide the conversation if needed
• reinforce person-led care
• maintain safety
• encourage better communication
• keep boundaries intact

This is a peer-led support space.
This membership does not include calendar access or one-to-one support. Coaching and training are offered separately where clearly identified.

Members rate their Launex™ Support Group experience 5/5 for support, shared understanding, and long-term practical impact.

If you need additional support between our meetings, you can contact the Admiral Nurse Dementia Helpline for specialist advice from Dementia UK.

GDPR Rules for the Support Membership

No identifiable information may ever be spoken aloud.

This includes:

• names of residents/clients
• addresses
• care home names
• staff names
• families or colleagues
• specific rooms, locations, or recognisable details
• medical documents shown on screen
• screenshots or case notes

Everything must remain fully anonymous.

Joining the Dementia Support Group Independent Carer Membership

When you select the dementia support group membership that applies to you, simply add it to your basket and proceed to the checkout page to activate your account. Because these memberships are £0.00, no payment is taken and no banking details are required — the checkout simply creates your Launex™ account and unlocks access to your chosen Support Group. Once activated, you can log in at any time to join the group, receive updates, and access member-only resources.

Your My Launex Account is where you manage bookings, access your purchased coaching, courses, and training, view session details, and return at any time to continue or schedule what you have already purchased.