Dementia Care
&
Understanding:
A Family Pathway
Empowering
with
Clarity & Confidence
Foreword
This course was shaped by the real masters of dementia: the people themselves. Their experiences, struggles, humour, humanity and resilience inspired every chapter. It’s a pathway to understanding the person. It will change how you understand, interact, interpret and respond to dementia.
Dementia Care & Understanding: A Family Pathway
From First Signs to End-of-Life & Beyond
What You Will Learn
- The dementia journey from first changes to end-of-life, explained in real-world language.
- What good care actually looks like at every stage — and what families should expect from carers.
- How dementia affects daily living and what support is needed as the condition progresses.
- The Launex Brain Map Framework™ for making sense of thinking, emotions and behaviour.
- The real neurological process of dementia — finally made understandable for families.
- Moving care – decisions and planning as the condition progresses.
- Late-stage changes and preparing for end-of-life.
- What happens “beyond” — emotionally, practically, and relationally for families.
PHASE 1 — Recognising Dementia vs Normal Ageing: Early Signs
Recognising Early Changes
This phase helps families understand the very first signs of dementia — the quiet shifts in thinking, behaviour and emotional responses that often get mistaken for “just ageing”. You’ll learn how true neurological change differs from normal forgetfulness, personality quirks or stress, and how those early changes reveal themselves in daily life.
With clear, relatable examples, families gain confidence to spot meaningful patterns, understand what is happening beneath the surface, and take the first steps toward clarity, support and planning without fear or guesswork.
PHASE 2 — Safe Dementia Care Foundations: Carer Roles, Duty of Care & Safeguarding
Foundations of Safe Family Care
Learn what “safe dementia care” truly means for families: the core responsibilities when supporting a person living with dementia at home, how duty of care applies to spouses, partners, children and extended relatives, and the safeguarding principles that protect everyone involved. This phase explains the real meaning of safe, appropriate care without fear, guilt or overwhelm.
You will explore how dementia affects daily functioning, choices, autonomy and personal care — and how to provide support that preserves dignity, independence and emotional security. Families come away understanding risks, boundaries, shared responsibilities, and what “good care” looks like before burnout or avoidable incidents appear.
PHASE 3 — Dementia Diagnosis Guide: GP Preparation, Consent & Capacity
Navigating the Diagnostic Journey
This phase takes families through the entire process of seeking a dementia diagnosis — from recognising that an assessment is needed to preparing for the GP appointment, knowing what information to bring, and understanding how consent and mental capacity are evaluated. Families learn how conversations with health professionals work, what to expect at each step, and how to advocate without causing distress.
You’ll also understand the emotional impact of diagnosis, what happens after the GP visit, and how results lead to next steps in support, referrals and planning. This phase removes the fear and confusion that so many families face when entering the healthcare system for the first time.
PHASE 4 — Life After Diagnosis: Routines, Wellbeing & Home Adaptations
Creating Stability & Support After Diagnosis
A dementia diagnosis changes daily life — and this phase helps families rebuild stability, wellbeing and confidence in the weeks and months that follow. You’ll learn how to create supportive routines, strengthen emotional security, adapt the home environment, and prevent unnecessary stress through simple, person-led adjustments.
This phase empowers families to focus on what truly helps: meaningful daily structure, personal strengths, wellbeing activities, communication shifts, and practical changes that support independence while reducing overwhelm for everyone involved.
PHASE 5 — Understanding Dementia in the Brain: Symptoms, Emotions & Daily Life
How Dementia Develops in the Brain — Made Understandable
This phase finally makes the neurological process of dementia clear. You’ll learn how dementia dismantles networks in the brain, why emotions outlast logic, why routines become rigid, and why behaviour changes long before memory loss becomes visible. The Brain Map Framework™ ties symptoms, emotions and actions together in a way families can understand immediately.
By seeing how brain changes influence daily life, communication and emotional expression, families gain the insight they need to respond compassionately, avoid conflict, and create support strategies that actually work.
PHASE 6 — Dementia Progression Explained: Types, Stages & What to Expect
Different Dementias, Different Journeys
Not all dementias behave the same — and this phase breaks down the major types in a clear, accessible way. Families learn how Alzheimer’s, Vascular Dementia, Lewy Body Dementia, Frontotemporal Dementia and Mixed Dementias differ in symptoms, progression, caregiving challenges and emotional expression.
You’ll also understand the general stages of dementia, how needs change with progression, and what families can expect practically and emotionally along the way. This phase helps families predict change, plan ahead, and recognise when extra support is needed.
PHASE 7 — Dementia Behaviour Changes: Calm Responses to Anger, Wandering & Repetition
Behaviour, Emotions & Communication
This phase explains how behaviour communicates — not only unmet needs, but also overstimulated needs, emotional overwhelm, confusion, loss of control, habit memory and moments of wanting privacy or autonomy. Families learn why behaviour often replaces words and how to interpret what the person is trying to express without framing it as “challenging”.
You’ll learn calm, safe and supportive responses to the most common behaviour changes: anger, distress, wandering, pacing, repetitive questions, withdrawal and sudden emotional shifts. Families gain the confidence to prevent escalation, reduce fear, and respond with clarity instead of crisis.
PHASE 8 — Transitions & Long-Term Care Planning
Moving Care — Decisions & Planning With Progression
This phase supports families through the practical and emotional decisions that arise as dementia progresses. You’ll learn how to recognise when care needs are changing, how to plan without waiting for crisis, and how to evaluate home care, respite, day services or care homes with confidence.
Families also learn what “good care” looks like from agencies and care homes, how to assess whether support is appropriate, and how to maintain person-led care even when more people become involved. This is a roadmap for making the right decisions at the right time — without guilt and feeling overwhelmed.
PHASE 9 — Late-Stage Dementia, End-of-Life & Beyond
The Final Stages & Life After the Dementia Journey
Late-stage dementia brings profound physical, cognitive and emotional changes. This phase helps families understand what these changes mean in real life — reduced mobility, limited communication, comfort-focused care, sensory needs, soothing routines and how to recognise distress or discomfort. You’ll learn how to support dignity, calm, safety and emotional comfort, and how to work in partnership with care professionals during this deeply vulnerable stage.
This phase also includes the Beyond — guidance for families navigating life after the dementia journey ends. It explores grief, identity shifts, emotional recovery, practical next steps, and the process of rebuilding life and balance. Families receive compassionate support to honour their loved one, process their caregiving experience and step forward without guilt, and with support.
Study Options
Dementia Care & Understanding: A Family Pathway Course – Full Live
9-Week Live Training Programme + Launex™ Coaching Membership.
Dementia Care & Understanding: A Family Pathway – Self-Study + Live
Self-Study + 3 Live Training Sessions For Specific Phases 5 – 7
Dementia Care & Understanding: a Family Pathway – Pack 1 – Self-Study
Pack 1: Self-Study (Phases 1–4)
Dementia Care & Understanding: a Family Pathway – Pack 2 – Live
Pack 2: Self-Study (Phases 5–9) + 3 Live Training Sessions (Phases 5–7)
These product options includes a defined set of live training sessions. If you would like to access additional live sessions beyond those included in your programme, you are welcome to upgrade to a higher-level course that provides extended live training access.
Individual Phase Study (Self-Study)
Rate Structure
Individual Phases
Launex Coaching Membership (Annual)
Rate: £100 / year (auto-renew enabled)
Annual Launex Coaching Membership providing exclusive discounts on all coaching products. Coaching Membership discounts only apply when you are logged in as an active member.
If you purchase the membership first, your account will activate immediately and a confirmation banner will appear. Discounted member rates will then apply automatically on all eligible coaching products.
Your My Launex Account is where you manage bookings, access your purchased coaching, courses, and training, view session details, and return at any time to continue or schedule what you have already purchased.
The Hidden Skills You’ll Develop Without Even Realising
Beyond the practical tools and structured phases, this course quietly reshapes the way you understand dementia, care, and yourself. You’ll develop a deeper awareness of both your loved one and yourself , learning to work as a holistic unit rather than two separate worlds trying to meet in the middle. You’ll shape your observational thinking, emotional regulation, and moment-to-moment decision-making — not through theory, but through real-world understanding.
You’ll learn to interpret behaviour through a psychology lens. You’ll refine the language you use, not only to communicate clearly but to actually connect with what is being communicated to you. The way you approach situations will change as your understanding deepens. You will build confidence, resilience, and clarity, without losing compassion or becoming emotionally distant.
Most importantly, you evolve — in awareness, knowledge, in capability, and in the ability to offer person-led care with dignity, respect, and genuine connection. These are life skills you’ll carry forward, equipping you not just to support someone with dementia, but to support yourself and others with a level of understanding that is rare, valuable, and transformative.
Launex™ Dementia Support Membership (Free)
What the Support Membership Is
The Launex Support Membership is a safe, structured space that brings people together who are dealing with dementia in their personal or professional lives.
It is designed to give ongoing support, collective problem-solving, and shared learning through real experiences — without teaching, diagnosing, or instructing.
Every member joins a fortnightly online Zoom meeting with others who share the same role and level of responsibility. These meetings focus on real-life challenges and practical decision-making pressures that members face each day.
This membership is conversation-based, peer-driven, and non-clinical. It is not a replacement for medical advice or training. It is a support structure to help people think clearly under pressure, learn from each other, and find better ways to respond to dementia-related situations within their own scope of practice.
How the Membership Works
Each group is formed based on the type of dementia responsibility a member carries:
- Family & Individuals
- Private Professional Carers & Sole Traders
- Agency & Care Home Carers
- Team Leaders
Each group has its own Zoom meeting because each group experiences dementia differently, works at a different pace, and makes decisions at a different level.
Zoom support meetings every 2 weeks
All groups follow the same simple structure:
- What challenges did you face?
- How did you handle it?
- How did others handle something similar?
- What worked and what didn’t?
- Where did you feel stuck?
- What do you actually need to improve care?
The group chooses the topics naturally based on their recent experiences.
Launex only steps in to:
- guide the conversation if needed
- reinforce person-led care
- maintain safety
- encourage better communication
- keep boundaries intact
No instructions, no directives, no clinical guidance — just open, structured conversation and peer learning.
GDPR Rules for the Support Membership
No identifiable information may ever be spoken aloud.
This includes:
- names of residents/clients
- addresses
- care home names
- staff names
- families or colleagues
- specific rooms, locations, or recognisable details
- medical documents shown on screen
- screenshots or case notes
Everything must remain fully anonymous.
Joining the Membership
When you select the membership group that applies to you, simply add it to your basket and proceed to checkout. You’ll be asked to complete a £0.00 transaction — this creates your account and activates your Support Membership.
Family Membership
Who it is for:
Family caregivers (spouses, adult children, grandchildren), neighbours, or friends supporting one person living with dementia.
Why this is for you: Families experience dementia emotionally and personally.
They face uncertainty, overwhelm, and sudden changes in someone they love.
They need a supportive space with others who understand these challenges.
Expectations in this group
- Share challenges from daily family life
- Talk openly about emotions and confusion
- Support each other with lived experience
- Keep all details anonymous
- Learn person-led language and more effective ways to respond
- Respect that everyone is learning as they go
Independent Carer Membership
Who it is for:
Self-employed carers, private dementia companions, PA’s for elderly clients, or individuals working privately with families (not employed through an agency).
Why this is for you: Private professionals work alone and make rapid decisions without a team.
They need support, guidance from peers, and a space to refine professional boundaries and care reasoning.
Expectations in this group
- Discuss what worked / didn’t work in client care
- Share challenges without sharing client identity
- Learn from other sole traders
- Strengthen professional communication
- Explore person-led approaches
- Stay within your scope of practice
- Bring professionalism and discretion
Professional Carer Membership
Who it is for:
Domiciliary care agency carers. Care home carers and support staff working under a shift lead or manager.
Why this is for you: These carers work in fast-paced environments with high workloads and emotional demand. They need a safe place to discuss challenges without fear of judgement or workplace politics.
Expectations in this group
- Talk about general work pressures
- Explore how they responded to behaviours or breakdowns
- Share peer-level insights
- Improve communication and reasoning
- Stay anonymous and protect the workplace
- Support each other
Leadership Membership
Who it is for: Team leaders, senior carers, shift leaders, care-home managers, and operational leads.
Why this is for you: Team leaders make operational decisions under pressure. They balance family concerns, staff needs, resident safety, and emotional demand. They need a protected environment with peers who understand leadership pressures.
Expectations in this group
- Discuss leadership-based challenges
- Explore decision-making reflections
- Learn how others lead under pressure
- Strengthen team communication
- Maintain confidentiality of staff and residents
- Share lessons without discussing identifiable events
Your My Launex Account is where you manage bookings, access your purchased coaching, courses, and training, view session details, and return at any time to continue or schedule what you have already purchased.