Launex™ Professional Carer Training

Dementia care is changing. The people you support are changing. And the expectations placed on professional carers are changing faster than ever. The Care Quality Commission (CQC) now looks beyond task-based competence — they examine emotional intelligence, communication depth, dignity, and how well carers interpret and respond to distress. Families, too, are becoming more informed. Many complete the Launex™ Family Pathway before choosing a provider, which means they already understand progression, behavioural patterns, and the elements of safe dementia care. They know what to look for — and they know what to challenge.

For carers, this means that basic mandatory training is no longer enough. Task-skills alone cannot prepare someone for complex behaviours, emotional volatility, confusion, escalation, or the communication barriers that develop across dementia’s phases. Professional carers need specialist knowledge, modern techniques, and confidence grounded in genuine understanding.

Launex™ Professional Carer Training bridges that gap.

Strengthening the Future of Dementia Care

The professional carer training programme equips carers with the depth of insight required to meet today’s standards in both home and residential settings. Carers learn not only what dementia is, but how it feels, how it progresses, and how thinking, emotions, routines, patterns, and communication change over time. They learn how to interpret behaviours through the Launex Dementia Brain Map™ framework and respond in ways that protect dignity, reduce emotional harm, and strengthen trust.

Supported by emotional-intelligence principles, person-led responding, and CQC-aligned practice, this pathway gives carers the tools to deliver a higher standard of dementia care — and the confidence families expect from a professional.

Who This Professional Carer Training Supports

This pathway is designed for professional carers who want to work at a higher standard of insight and communication — including agency carers, private carers, supported-living staff, care-home teams, team leaders, training managers, and local authorities responsible for dementia support.

Why This Professional Carer Training Is Now Essential

Traditional care qualifications were designed for general support — not specialist dementia practice. They prepare carers for routines, tasks, and safety fundamentals, but they rarely address the emotional, cognitive, and behavioural complexity that defines real-world dementia care. This gap is exactly where misunderstandings happen, where distress escalates, and where carer confidence collapses under pressure.

By contrast, Launex™ Professional Carer Training prepares carers for what truly happens day-to-day: why a person refuses care one moment and accepts it the next; why they may appear “stubborn” when it’s actually fear or disorientation; why behaviours repeat; why reasoning collapses faster than emotion; and how consistent communication can turn a difficult moment into a safe one.

This is where professionalism becomes visible.
This is where dignity is protected.
This is where trust is built.

Families Are Now Better Educated — Equip Your Team with the Same Insight

A growing number of families now enter support settings with an informed understanding of dementia. They know the difference between task-based care and truly person-led care. Many have completed the Launex™ Family Pathway, which means they understand progression, behavioural triggers, environmental influence, and communication pitfalls. They will expect carers to communicate clearly, respond with insight, and demonstrate real understanding — reflecting your organisation’s investment in a higher standard of dementia care.

When carers cannot meet this standard, families lose trust.
When carers can, the entire environment becomes safer, calmer, and more predictable.

Launex™ Professional Carer Training ensures your team stays ahead of the expectations curve. This is how your organisation demonstrates to families that their loved one is in knowledgeable, skilled, and genuinely specialised hands.

Flexible Training Formats

To accommodate the varied needs of care organisations, this pathway is available in two formats:

Intensive On-Site Delivery (5 Days)

We deliver training directly at your premises across five consecutive days, combining applied recap of the early phases with full-day, skills-focused intensive delivery of the specialist LDCS modules.

Weekly Online Trainer-Led Programme (9 Weeks)

Teams complete one module per week with a live, one-hour training session led by a Launex˜ Trainer. This format supports shift patterns, reflective learning, and ongoing discussion, allowing carers to integrate concepts gradually into their day-to-day practice.

Both formats produce the same high-level competency — the only difference is how quickly you wish to get there. Both delivery formats cover the full programme and lead to the same professional outcomes. Partial or phase-only training is not offered.

Professional Training Investment

Launex™ Professional Carer Training is available in two delivery formats to suit the needs of different organisations. Pricing reflects the depth of specialist content, the live delivery format, and the high-level competency achieved by every participant.

Choose the format that aligns with your organisation’s needs — both options deliver full certification, deep specialist competency, and measurable uplift across your care team.

Your My Launex Account is where you manage bookings, access your purchased coaching, courses, and training, view session details, and return at any time to continue or schedule what you have already purchased.

Intensive Blended Delivery — LDCS Professional Programme (5 Days + Online Foundations)

£5,999 per group (up to 8 carers)

To ensure depth of understanding without cognitive overload, the LDCS Professional Carer Pathway is delivered as a structured blended learning programme combining online foundation teaching with immersive onsite specialist training.

This format allows teams to build early awareness first, before progressing into the deeper clinical and behavioural interpretation components of the programme.

Programme Delivery Structure

Online Foundations — 4 Hours (Phases 1–4)

Prior to onsite training, carers attend four 1-hour live online sessions covering:

• early signs & recognition
• safe dementia-care foundations
• duty of care, safeguarding & consent
• diagnosis pathway & family communication

These sessions establish shared language, core understanding, and reflective awareness, preparing carers for the specialist onsite training.

On-Site Intensive Specialist Training — 5 Days (Phases 5–7 + Integration)

Training is delivered at your premises over five consecutive days, with a strong focus on the Launex™ Dementia Brain Map™ framework and the real-world interpretation of behaviours, emotions, memory change and functional loss.

The onsite week includes:

• deep-dive teaching across Phases 5, 6 and 7
• live group training, scenario-based application & Q&A
• guided reflection and practice-based translation
• competency-aligned learning and skills development

Phases 8 and 9 (care transitions, late-stage care, and end-of-life understanding) are integrated through guided discussion and structured reflection, supporting safe application into care settings without cognitive overload.

Post-Training Consolidation & Certification

Following onsite delivery, participants are provided with structured time to:

• review written learning materials
• complete their phase quizzes
• reflect on applied understanding in practice

Certification is awarded upon:

• completion of all programme phases
• passing the competency-aligned quizzes
• marking learning progress within the Launex™ system

This ensures certification reflects demonstrated understanding, not attendance alone.

Programme Summary

This delivery format is designed to:

• maximise learning retention
• support emotional safety and professional reflection
• strengthen applied decision-making in real care environments
• build confident LDCS-level professional identity and practice

Both organisations and carers benefit from a programme that prioritises depth, safety, and meaningful competence — not information overload.

For locations requiring extended travel or additional nights, a tailored quotation will be provided.

Weekly Online Trainer-Led Programme (9 Weeks)

£4,995 per group (up to 8 carers)

• One live, 60-minute training session per week (via secure online platform)
• Structured weekly study pathway covering all nine LDCS modules
• Direct engagement with a Launex™ Trainer for questions and reflection
• Group discussion, case examples, and practical embedding of concepts
• All digital materials and competency assessments for each participant

Best for organisations who prefer a gradual, shift-friendly format that integrates learning into weekly practice.

Additional participants above 8 can be added by separate quotation to maintain group quality and interaction.

Assessment & Professional Competency

Every carer who completes the Launex™ Professional Carer Training is assessed through a structured, supportive process that ensures real understanding — not memorisation.

Assessments are short, reflective, and directly connected to the real-life dementia situations covered in each module. Carers apply the concepts they have learned to practical scenarios, communication challenges, and behavioural patterns, demonstrating that they can translate theory into safe, compassionate practice.

There are no exams, no trick questions, and no pressure.
The goal is to confirm that carers genuinely understand why dementia behaviours occur, what the person is experiencing, and how to respond in a way that protects dignity and reduces distress.

Carers complete one reflective application after each module (nine in total), and these form part of the final competency review at the end of the programme. Only once all reflective assessments are submitted and demonstrate accurate understanding do carers receive their professional certification.

This ensures that every Launex™ Certified Dementia Carer Specialist has:

• Clear insight into dementia progression
• Strong emotional-intelligence foundations
• Proven ability to interpret behaviours safely
• The communication skill to de-escalate distress
• And the confidence to support families who now expect higher standards of care

This is what makes the Launex™ Professional Carer Training certification meaningful — it reflects true competence, not attendance.

Professional Certification

Upon completing all modules and assessments, carers receive the Launex™ Certified Dementia Carer Specialist Certificate. Each certificate carries a unique verification number and formal recognition of specialist dementia-care competency, aligning with the standards expected by modern care organisations, families and CQC quality expectations.

The Result: Confident Carers, Reassured Families, Better Outcomes

Carers leave this programme with a deeper understanding of dementia, the ability to interpret behaviours with confidence, and the communication skills to support emotionally complex situations. They learn to create calmer environments, reduce distress, and build genuine connection with the people they support.

For organisations, this leads to stronger CQC outcomes, improved consistency across teams, better family relationships, and a reputation for delivering dementia care that is safe, modern, and deeply human.

Our Commitment to Quality

Launex™ Professional Carer Training is aligned with leading national and international frameworks, ensuring your organisation meets — and exceeds — recognised standards of dementia-care quality.
Our approach reflects guidance from the:

• Care Quality Commission (CQC) – person-centred care, safe practice, and effective leadership
• World Health Organization (WHO) – dementia care pathways, risk reduction, and public-health standards
• National Institute for Health and Care Excellence (NICE) – clinical best-practice and dementia-specific guidelines
• International Coaching Federation (ICF) – ethical communication, reflective practice, and professional conduct

This ensures that every certified carer is trained in a manner that is evidence-based, ethically grounded, and fully aligned with today’s regulatory expectations.