The Launex™ Dementia Support Group Membership is a safe, structured, online space that brings people together who are dealing with dementia and dementia care in their personal or professional lives.
It is designed to give ongoing support, collective problem-solving, and shared learning through real-life experiences — without teaching, diagnosing, or instructing.

This is a peer-led support space.
The Free Dementia Support Membership provides a shared environment for members to talk, listen, and connect with others who have lived experience of dementia.

This membership does not include coaching, training, advice, or professional intervention. Conversations are member-led; Launex does not guide, coach, direct, or structure discussions.

No calendar access, one-to-one support, or coaching sessions are included. Coaching and training are available separately and are clearly identified where offered.

Every member joins a fortnightly online Zoom meeting with others who share the same role and level of responsibility. These meetings focus on real-life challenges, triumphs, emotions and practical decision-making pressures that members face each day.

This dementia support group membership is conversation-based, peer-driven, and non-clinical. It is not a replacement for medical advice or training. It is a support group structure to help people communicate their experiences, share their learnings, struggles, emotions, think clearly under pressure, learn from each other, and find better ways to respond to dementia-related situations within their own scope of practice.

How the Dementia Support Group Membership Works

Each dementia support group is formed based on the type of dementia responsibility a member carries:

1. Family & Individuals
2. Independent Carers & Sole Traders
3. Professional Carers
4. Team & Senior Leaders

Each dementia support group has its own Zoom meeting because each group experiences dementia and dementia care differently, works at a different pace, and makes decisions at a different level.

Zoom support meetings every 2 weeks

All dementia support groups follow the same simple structure:

• What challenges did you face?
• How did you handle it?
• How did others handle something similar?
• What worked and what didn’t?
• Where did you feel stuck?
• Where do you need support and from who?
• What do you actually need to improve care?

The support group members chooses the topics naturally based on their recent experiences.
Launex only steps in to:

• guide the conversation if needed
• reinforce person-led care
• maintain safety
• encourage better communication
• keep boundaries intact

No instructions, no directives, no clinical guidance — just open, structured conversation and peer learning.

If you need additional support between our meetings, you can contact the Admiral Nurse Dementia Helpline for specialist advice from Dementia UK.

GDPR Rules for the Dementia Support Group Membership

No identifiable information may ever be spoken aloud.

This includes:

• names of residents/clients
• addresses
• care home names
• staff names
• families or colleagues
• specific rooms, locations, or recognisable details
• medical documents shown on screen
• screenshots or case notes

Everything must remain fully anonymous.

Joining the Dementia Support Group Membership & Activate Your Membership

When you select the dementia support group membership that applies to you, simply add it to your basket and proceed to checkout. You’ll be taken through a quick checkout page to activate your account. Because these memberships are £0.00, no payment is taken and no banking details are required — the checkout simply creates your Launex™ account and unlocks access to your chosen Support Group. Once activated, you can log in at any time to join the group, receive updates, and access member-only resources.